Card Care Refresh Plan Action [DJI] 1-Year (Osmo 4)

【Voltage Compatibility】 When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction. 【Plug Type】 Our products use Japanese plug types (A or B type). Please use a conversion adapter if necessary. 【Important Note on Transformers and Adapters】 A transformer adjusts voltage to match your device’s requirements. A conversion adapter only changes the plug shape and does not adjust voltage. Using only a conversion adapter without a transformer may result in damage to the product. 【Liability】 We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer. Two Refresh Exchanges: You can receive the exchange service up to two times within one year. The product to be exchanged will be a new product or a product equivalent to a new product in terms of performance and reliability. The replacement cost is 2,750 yen (tax included). Comprehensive Warranty: Your product is covered for damage or loss due to causes such as collision or water damage, and you receive comprehensive warranty coverage. Official DJI Warranty Plan: During the DJI Care Refresh service period, major parts will continue to be covered by the official warranty, allowing you to use your product for a longer period of time with peace of mind. Once payment for the DJI Care Express Product Refresh Replacement fee has been received, DJI will ship the replacement product immediately upon receipt of your defective product. This process eliminates the need for inspection and quotation, ensuring you receive your replacement product quickly. Global Warranty Service: If the terms and conditions of the Global Warranty Service are met, you can receive refresh replacement service and standard repair service at any DJI official repair center around the world.